Originally Posted by
nancypants
Urgh, I absolutely adore MH but got caught out by this (my own silly fault for not checking I admit), only worked it out when I couldn’t add the reservation in my QFF app, phoned within 24 hours of booking to get it changed and was still charged $79 (I think) for the privilege of getting it changed
i paid only because I was concerned about not getting a decent seat, otherwise would have sorted it at the airport
Originally Posted by
nancypants
yeah, I phoned up expecting it to be free and ended up just paying it, A$79 not a huge amount in the grand scheme of things and I’ve (somehow) made it this far through life without messing up a booking and needing to get it changed so I suppose I’ll file the money under “education expenses” on this occasion. Was just a little surprised by the nickel and diming
To be fair MH never promised a 24 hour free change/cancellation window, so I'm not sure it's reasonable to expect a free name change.