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Thread: Welcome gift?
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Old Nov 7, 2019 | 8:46 pm
  #30  
freed0m
5 Years on Site
 
Join Date: Sep 2018
Programs: Krisflyer
Posts: 2,236
Originally Posted by Antarius
Let me flip this. You check in, expecting to pay 100 per night, then get billed 200 then expend effort getting it fixed to 100. In the end you didnt pay any more. Would you just shrug and move on? Or would complaining about having to expend effort on a property shortcoming be derided as "petty"?

What about club access? You have to come down and argue to get it?

The property should just eat the pittance of the 100 dollars and learn. That's what good management does.
Which service industry are you in?

We all look forward to doing business with you and find every little thing from you as a customer.

Don't ever call us petty, okay?

After all, we all serve and are served. A little bit of understanding goes a long way.
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