Originally Posted by
NC_Nole
My Ambassador is terrible. Completely unresponsive and unable to assist with the simplest request. Has anyone had success in requesting a new Ambassador and if so how was this accomplished?
NC_Nole, I am sorry to hear your recent experience with your Ambassador representative was not up to your expectations. I am more than happy to follow up with the leadership team with our Ambassador group. But first, please provide send a PM here or send an email to:
[email protected] with your first/last name and Marriott Bonvoy number. Thank you! -Leanne