FlyerTalk Forums - View Single Post - AF/KL Investor day presentation

Nov 6, 2019, 6:48 am

#30

NickB

FlyerTalk Evangelist

Join Date: Feb 2000

Location: London, UK and Southern France

Posts: 18,364

Quote:

Originally Posted by johan rebel

"Excel in customer intimacy"

Exactly what extra services will FAs be expected to provide?

Yes, they might need to improve their "me too" proofing.

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