FlyerTalk Forums - View Single Post - AMEX doing "mass" shutdowns.
View Single Post
Old Nov 4, 2019, 5:33 pm
  #11  
mia
Moderator
 
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,952
Originally Posted by GarlicFlyer
Maybe they shut you down because you have 10 Amex cards?
Originally Posted by idkmybffjill
They obviously had no problem collecting all the annual fee payments....
I daresay the median number of American Express cards per customer is one, and an algorithm designed to identify unprofitable customers could look at ten cards as a strong negative factor, but there would be other factors, such as spend beyond the sign-up bonus requirement, paying renewal fees, etc.
mia is offline