Originally Posted by
corky
I went to make rez for a restaurant tonight and saw this on their homepage. Key words: not optional.
I am not sure how I feel about this. Unfortunately I like this restaurant and it is convenient to the theater that we are going to afterwards.
Wood & Vine has moved to a service charge model, with the tip line on guest checks having been removed entirely and replaced with a 20% service charge that is not optional. This allows for a fairer distribution across our whole team and a system that is closer to providing a living wage to all of our staff.
I would never go to a restaurant with a mandatory 20% service charge