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Thread: "House of KLM" - Crown Lounge redesign
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Old Nov 3, 2019 | 4:35 am
  #355  
Mozart0815
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Join Date: Mar 2019
Programs: Swiss Senator, Flying Blue Gold, BA EC Gold, Hyatt Globalist
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Originally Posted by Lawrious
Well, the business class configuration depends on whether you have a 787-9/10 or not and I don't mind the 'Embraer Enclave' bus and I know they do it for easy turnarounds without worrying about schengen/non-schengen I am guessing.

Other than that, they have fallen very short of delivering on the lounge. If we kick-up enough of a fuss though it is easy to rectify the service/soft-side of things.

Depends if they will listen I guess. It would be nice if they had more satellite lounges.
That would require airlines to actually listen to their customers. I have yet to see any European airline that actually does that.
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