Originally Posted by
Jeff613
I booked a return flight to Naples with EasyJet but cancelled the trip.
EasyJet has confirmed that they re-sold both tickets.
They refuse to refund my return fare (quoting their standard Terms & Conditions) notwithstanding that they have fully recouped both fares through the re-sales.
I maintain that in these circumstances I AM entitled to a full refund.
Any comments?
You paid for non-refundable is my guess so there's no refund. Do they even sell refundable tickets? An airline hopes for 100 such cancellations so they can resell 100 seats on every flight. You can buy fully refundable tickets for 3,4,5,10 times the EasyJet fare and refund them even if you just don't feel like showing up.
It is not like you took a pair of pants back to the shop and they will resell them and they refund your cash. It's an airline.
I'm amazed they told you they resold them, like it is relevant and anyone's business other than EasyJet and whoever bought the tickets. Maybe to taunt you as they denied something you are not owed?