FlyerTalk Forums - View Single Post - Consolidated "Non-Refundable Award Stay" thread

Oct 25, 2019, 8:41 pm

#5

stc

Join Date: Aug 2000

Location: Newton Centre, MA, USA

Programs: DL 2MM Gold, AA Plat Pro; Hilton Lifetime Diamond, Bonvoy Lifetime Titanium (via SPG), IHG Plat

Posts: 2,192

Quote:

Originally Posted by michaelr

I booked a two night award stay at a Hilton. When I revisited the reservation, I got the message below. This is a first for me. When I tried to rebook the same award stay, I do see the second message below stating that the stay is non-refundable, so I can't say that this wasn't communicated. However, I have never seen this restriction on award stays? Is this new?

I'm seen this one other time at a very busy period in a major city.

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