Originally Posted by
flyerCO
How was the flight coded? If you booked it with an AF/KL code you don't earn. Only VS/DL coded VS operated flights earn.
Also did you upgrade? If so this causes a known issue. Flights get reported as being flown in G, which is a non-revenue (award) class. You'll need to contact DL to manually reprocess.
Perhaps that is the issue. I think I was upgraded. I was in a Premium seat I believe.