FlyerTalk Forums - View Single Post - Is this right? Zero Skymiles when flying Virgin?
Old Oct 25, 2019, 12:45 pm
  #11  
Craig Rowland
 
Join Date: Jun 2019
Posts: 5
Originally Posted by flyerCO
How was the flight coded? If you booked it with an AF/KL code you don't earn. Only VS/DL coded VS operated flights earn.

Also did you upgrade? If so this causes a known issue. Flights get reported as being flown in G, which is a non-revenue (award) class. You'll need to contact DL to manually reprocess.
Perhaps that is the issue. I think I was upgraded. I was in a Premium seat I believe.
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