Originally Posted by
SEA-Risk
Thanks. Yeah, when I back out the numbers I can see UA is recognizing the fare differential when I change the ticket, but not the fee. My question more centers around "given this is costing UA nothing and me a lot, does anybody know the channel to get dispensation?"
Dispensation?
Simply never going to happen. You and tens of thousands of other people have paid change fees which were not counted. UA made a policy decision not to count them.