PQD Change Fee Recognition
#1
Original Poster
Join Date: Nov 2006
Location: Seattle, WA
Programs: CO Plat, AS MVPGold, Kimpton Inner Circle
Posts: 41
PQD Change Fee Recognition
Sorry if this has been asked/answered, but is there any way to credit change fees to PQD? I've got about $1200 worth that are tied to purchased 1st class/ Z fare tickets - all domestic.. Close to hitting 1K on PQD, so any way to make the case that since change fees are tied to purchased 1C seats, there's no cost to UA (because in almost all cases they would have just sent an upgrade to the original seat anyway and no need to resell the seat)..
Hate to leave cash on the table.
Thanks.
Hate to leave cash on the table.
Thanks.
#2
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,568
However, in 2020
Note -- fare differentials are included in PQDs.
Last edited by WineCountryUA; Oct 24, 2019 at 4:59 pm
#3
FlyerTalk Evangelist
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Location: SFO/SJC
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Posts: 14,854
Sorry if this has been asked/answered, but is there any way to credit change fees to PQD? I've got about $1200 worth that are tied to purchased 1st class/ Z fare tickets - all domestic.. Close to hitting 1K on PQD, so any way to make the case that since change fees are tied to purchased 1C seats, there's no cost to UA (because in almost all cases they would have just sent an upgrade to the original seat anyway and no need to resell the seat)..
Hate to leave cash on the table.
Thanks.
Hate to leave cash on the table.
Thanks.
if your changes involve a fare difference, that additional fare will count toward PQD, when flown, however.
#4
Original Poster
Join Date: Nov 2006
Location: Seattle, WA
Programs: CO Plat, AS MVPGold, Kimpton Inner Circle
Posts: 41
Thanks. Yeah, when I back out the numbers I can see UA is recognizing the fare differential when I change the ticket, but not the fee. My question more centers around "given this is costing UA nothing and me a lot, does anybody know the channel to get dispensation?"
#5
A FlyerTalk Posting Legend
Join Date: Apr 2013
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Posts: 56,296
Where do you get that?
Not possible. Change fees don't count for PQD.
Not possible. Change fees don't count for PQD.
#6
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,568
#7
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,568
This is the question many have asked for years, and the simplest answer is UA decided not to count the change fees. Their game, their rules. And no, UA does not give dispensations.
#8
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Simply never going to happen. You and tens of thousands of other people have paid change fees which were not counted. UA made a policy decision not to count them.
#9
FlyerTalk Evangelist
Join Date: Aug 2017
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Even for next year, change fee will not be counted toward PQP. Only below items:
- Base fare + surcharge
- Economy Plus seating or subscriptions
- Preferred seat purchases
- NEW MileagePlus Upgrade Award co-pays
- NEW Paid upgrades
- NEW Flights ticketed and operated by our Star Alliance partners
#10
Join Date: Dec 2008
Location: SRQ
Programs: UA Plat-Million Miler (1.6MM), IHG-Plat Amb; Amex Plat-P, Marriott-Gold;Hertz Gold; Hilton-Gold
Posts: 762
PQD for Upfare Change ??
Oh Wise UA Flyertalkers:
I have a question about how Premier Qualifying Points are calculated when a member changes a flight and pays the higher fare. Here is my scenario:
I purchased a o/w ticket SRQ-ORD in something like "S" class for $118.40 for May 8. I decided to move up my travel date to May 5. Using United.Com I found a flight on May 5, paid an additional $259 and my ticket was confirmed. The Confirmation Number did not change but I am not certain about the ticket number. I also purchased an upgrade for $129.
When I completed my trip, I received the following PQPs: SRQ-ORD= $245, Day of Departure Upgrade = $129. Total PQDs = $374. However, I would have thought some portion of the first ticket payment, i.e. $118.40 would have been included in the total PQPs. Clearly it was not. Is this a valid point and should I escalate it to United ?
I have a question about how Premier Qualifying Points are calculated when a member changes a flight and pays the higher fare. Here is my scenario:
I purchased a o/w ticket SRQ-ORD in something like "S" class for $118.40 for May 8. I decided to move up my travel date to May 5. Using United.Com I found a flight on May 5, paid an additional $259 and my ticket was confirmed. The Confirmation Number did not change but I am not certain about the ticket number. I also purchased an upgrade for $129.
When I completed my trip, I received the following PQPs: SRQ-ORD= $245, Day of Departure Upgrade = $129. Total PQDs = $374. However, I would have thought some portion of the first ticket payment, i.e. $118.40 would have been included in the total PQPs. Clearly it was not. Is this a valid point and should I escalate it to United ?
Last edited by gpicur; May 12, 2021 at 7:46 am Reason: misspelling
#11
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Austin, TX
Posts: 21,178
Oh Wise UA Flyertalkers:
I have a question about how Premier Qualifying Dollars are calculated when a member changes a flight and pays the higher fare. Here is my scenario:
I purchased a o/w ticket SRQ-ORD in something like "S" class for $118.40 for May 8. I decided to move up my travel date to May 5. Using United.Com I found a flight on May 5, paid an additional $259 and my ticket was confirmed. The Confirmation Number did not change but I am not certain about the ticket number. I also purchased an upgrade for $129.
When I completed my trip, I received the following PQDs: SRQ-ORD= $245, Day of Departure Upgrade = $129. Total PQDs = $374. However, I would have thought some portion of the first ticket payment, i.e. $118.40 would have been included in the total PQDs. Clearly it was not. Is this a valid point and should I escalate it to United ?
I have a question about how Premier Qualifying Dollars are calculated when a member changes a flight and pays the higher fare. Here is my scenario:
I purchased a o/w ticket SRQ-ORD in something like "S" class for $118.40 for May 8. I decided to move up my travel date to May 5. Using United.Com I found a flight on May 5, paid an additional $259 and my ticket was confirmed. The Confirmation Number did not change but I am not certain about the ticket number. I also purchased an upgrade for $129.
When I completed my trip, I received the following PQDs: SRQ-ORD= $245, Day of Departure Upgrade = $129. Total PQDs = $374. However, I would have thought some portion of the first ticket payment, i.e. $118.40 would have been included in the total PQDs. Clearly it was not. Is this a valid point and should I escalate it to United ?
#12
Join Date: Dec 2008
Location: SRQ
Programs: UA Plat-Million Miler (1.6MM), IHG-Plat Amb; Amex Plat-P, Marriott-Gold;Hertz Gold; Hilton-Gold
Posts: 762
In an up-fare scenario like you're describing, the entire amount should be eligible for PQPs, less taxes and fees (note -- PQDs have gone away, but they're functionally the same in this case). If travel is complete on the ticket -- there are no remaining unflown segments -- then you should contact UA for a correction. (Based on your statement that this was a one-way ticket, that seems to be the case).
Thanks for the speedy reply. I will contact United. Now that I am not a 1K, not sure who/where I send my thoughts.
#13
FlyerTalk Evangelist
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Location: Austin, TX
Posts: 21,178
I don't know if there's an associated email address or not, but the web contact form should work. If you get redirected to your account page after logging in, try going to the link again.