A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 102,617
Any reservation should state the cancellation policy clearly and precisely, in writing, and this should be included not only in the original email confirmation but in every reminder "get ready for your stay" email sent later.