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Thread: Watch out for sneaky 14 day cancellation policy
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Old Oct 20, 2019, 12:26 am
  #11  
Collierkr
 
Join Date: Feb 2017
Location: Houston
Programs: UA 1K and Million Miler, *A Gold, Marriott Bonvoy Lifetime Titanium, Hertz Five Star,
Posts: 1,301
Originally Posted by flyerCO
When everything else is one day at property, it's not going to be clear theres a difference. It may not be sneaky, but imposing a 14 day cancel is so outside the norm there that it warrants at least being bolded or something to alert you. Just like you're alerted when booking a no change/cancel reservation.
So what difference or value makes it worthy of highlighting. Is it 3 days? 14 or 30? I’m not sure you understand the IT hit to deliver this type of feature. It isn’t like the cancellation date is buried in the middle of 4 pages of T&Cs.
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