Your e-mail reads too long. Apart from you having to wait to board which resulted in you boarding in a foul mood which seemed to be obvious to the cabin crew, I am not sure what your complaint is about and what you're seeking from BA. The snarky comment at boarding was unnecessary. I don't understand why you could not have calmly explained that you might need some help during the flight. We all can have bad days, and it seemed like you had one; but I'd have apologized to the crew for taking out your frustration with the ground experience on them rather than continued to be difficult.
Have a speedy recovery and enjoy flying other airlines.
Last edited by Andriyko; Oct 16, 2019 at 11:42 pm