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Old Oct 16, 2019 | 9:42 am
  #6846  
tracon
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20 Years on Site
 
Join Date: Dec 2002
Posts: 8,763
Originally Posted by tracon
I have made significant date and routing changes after Sept. 1 using the old rules.
Originally Posted by emustyle
Out of curiosity, do you simply request the change? Or do you need to inform them you have a pre Sep 1 itinerary?
The conversation went something like this.....

Tracon: I would like to make a change to a reservation
Aeroplan: Ok. There will be some change fees.
T: But I'm 100K.
A: After being put on hold, agent comes back, says I'm right and asks me what I'd like.
A: Once she had the new itinerary, I was told that I couldn't have 2 stops and a turn around.
T: Explains the original itinerary was booked before Sept. 1.
A: After being on hold again. Agent comes back and says I was right.
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