Originally Posted by
jagmeets
Absolutely!
Not that Nicc HK said anything about entitlement..
(and the old hands on this board would certainly sympathise with what (s)he has been through- I doubt we have a better example on this forum of ‘totally not expected’, even back when the priority order was quite well known- while you only have my word to trust- it did work quite well for those who played the ‘by status, check-in time being the tie breaker’ game well)
well the upgrade game can be as mysterious as Maleficent these days, You can be rammed full in Y and have empty seats in J, get they still won’t upgrade. Worse still, if you are bumped down a class because your ticketed cabin isn’t operating and you wished they would upgrade as part of damage control.