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Thread: A quick ^ for BA Holidays
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Old Oct 15, 2019, 8:23 am
  #8  
'andad
 
Join Date: Dec 2010
Location: London
Programs: BA Lifetime Gold(twice), Hilton Diamond
Posts: 679
Originally Posted by T8191
Internet process on ba.com wouldn't let us fly JER-LGW-PUJ without adding £3,000 per person for the JER-LGW leg

Charming lady at BA Hols sorted it all out over a 20-minute phone call. Bookings, connecting flights, TATL, the hotel [with associated upgrades] and transfers.

They are so good! The contrast with the core BA is significant.

Totally endorse this. I have never had less than exceptional service with changes, car hire etc from BA Hols. Even occasionally going beyond the T&C's, from the Duty Officer.
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