Originally Posted by
CXFlyerBoy
Courtesy upgrade, as they now call it is a privilege. It shouldn’t be seen as an entitlement
Absolutely!
Not that Nicc HK said anything about entitlement..
(and the old hands on this board would certainly sympathise with what (s)he has been through- I doubt we have a better example on this forum of ‘totally not expected’, even back when the priority order was quite well known- while you only have my word to trust- it did work quite well for those who played the ‘by status, check-in time being the tie breaker’ game well)