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Thread: UA Flight Delayed, ticket on *A ticket Stock, who's responsible?
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Old Oct 14, 2019, 9:29 am
  #10  
nerdbirdsjc
 
Join Date: Jul 2013
Location: SJC
Programs: Southwest, Alaska, United, American Airlines
Posts: 994
Originally Posted by dparkinson
I've got an itinerary that's on 086 stock. The ticket to Oz is operated by UA, and the return is operated by NZ.
The flight to SFO from my origin is delayed and will cause a misconnect at SFO to the Australia flight and force an overnight.
UA is telling me they cannot do anything at the origin station because I haven't flown yet and NZ has control, and thus they (UA) have received no money.
Not believing them, they swiveled the screen around to show my segments in SHARES and after each of my outbound segments it says NZ CNTRL
What they're saying is I either need to deal with NZ now at the origin, or if I fly to SFO, UA can help me as they will actually have control of that ticket. Is that correct?
Is there any way to push or pull control over to UA before lifting the first coupon?
Any updates?
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