Originally Posted by
enviroian
There are a lot of 100K flyers that will now leave UA and come to AA and DL.
Great.
I am a loyal 1k flyer for many years. I cannot believe United is changing a program that has worked for many years. I even pay for the mile accelerator to gain access to 1k status. I left American after flying 900000 miles to come to United/continental because of poor American service. So 12 years later I now find myself wanted to leave this airline. First they make slight positive changes last month only to postpone it for the real negative change, which is Totally deceptive. When airlines have a bad time (high fuel prices) and need loyal customers what do they want. Loyal customers to stay. For 24000 dollars to get 1k and 18000 and 27 flights what are they trying to do. Why can't they just Raise it to 18000 and 100k. Their rational to change a program not to include mile distance is terrible. They will lose customers and will lose my business. If enough of us complain perhaps they will recant these changes. Because I am going to watch if American or delta stays their course. Small steps to very loyal customers is palatable, and United's change is egregious, greedy and terrible. I am less sure about this airline than ever. Time for a switch