Originally Posted by veeRob

Spent a bunch of time on the phone and they couldn't figure it out either. And nobody else in this thread pointed out the problem, which I finally figured out after way too much time.

Apparently Delta codes their flights as First Class, and a search for Business Class on Amextravel.com won't include the "or higher" than most other sites will. So you have to specifically search First Class for Delta flights, apparently. Once I did that, the flight I wanted came right up.

A call to the customer service center came up empty, so that was just wasted time. Hence I wanted to post here BEFORE calling hoping someone could tell me what I was doing wrong. I'm posting this so hopefully someone in the future can come across this solution to my specific problem.

Pretty dumb interface if you ask me, but obviously we all knew that already.