FlyerTalk Forums - View Single Post - Skymiles search clears if not enough miles in account
Old Oct 7, 2019 | 12:49 pm
  #7  
xliioper
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Originally Posted by flyerwma
Trying to replicate but can't paste screen shots well.

After I choose my flights, I get this pop-up:

Insufficient Miles

We’re sorry, your balance of x,xxx Miles is not enough to redeem this Award Ticket. Start a new search or return to your search results to make a different selection.

With choices below of "Start New Search" or "Return to Results" (or x-ing out of the pop-up in the upper right corner).

X-ing out brings me back to book a flight.
Return to Results brings me back to choosing an outbound flight
Start New Search does what it says.

Thanks for the suggestion to try this when not logged in. Counter-intuitive, but that solves the problem..... (Odd).
So they don't show any flight options at all? Or do they show flights with mileage amounts and then you get the message after selecting them?

Last edited by xliioper; Oct 7, 2019 at 1:00 pm
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