I think there has to be a parallel universe out there with another BA flying around in it as I really don't recognize the BA that a lot of posters seem to encounter. That's not to say that BA doesn't have its faults and that everything in the garden is rosy. However, in the main, I don't see the problems that others seem to encounter with chilling regularity. I sometimes wonder if for some passengers it has become a bit of a self-fulfilling prophecy? I am also becoming increasingly frustrated with the negativity expressed by some posters on here. It often seems like it's a race to post the first comment criticising BA. I am all in favour of objective, constructive criticism but I do think a lot of it is simply unwarranted BA bashing.