Originally Posted by ClarkGriswold

I run into this a lot when traveling with my family, as I have small kids that a pullout couch doesn't bother (they're still young enough that it's cool). So while I book 2 bed room, I also much prefer a suite if available. By default, yes, properties will exclude you from a proactive, pre-arrival suite upgrade if you've booked a 2 bed room, as they understandably assume you need both beds.

At the very least, you need to add a note onto your reservation through website.

However, I usually use it as an excuse to reach out to the property directly the week of arrival (usually by phone) and tell them the preference and then ask them if they can pre-block me into a suite, saying I just want to know if it was a sure thing to "plan for nap times". Often, they just go ahead and block me in the suite on the spot, but when they can't they do take note for room control when they do day-of, pre-arrival blockings.