Originally Posted by
margarita girl
I always call CS. They post the pts while I’m on the phone. Now that you’ve emailed request, you’ll have to wait 10 days to call.
Thanks. My last request for missing points online was addressed in < 24 hours. The big difference was that I was able to select the hotel from the list of hotels in the relevant field of the Bonvoy missing stay form.
I wonder whether others have found gaps in the inventory of Bonvoy points accruing hotels when trying to complete the missing stay form on the Marriott Bonvoy site?