Originally Posted by
OH-LGG
Yes. You're right.^
Own money users Customer Value should be counted like 1000 x amount used on AY tickets
and corporate flyers counted 0 x amount used on AY tickets because they in personal level are far from loyalty. They only follow given rules of employers and move to another carrier anytime when employer says so.
Actually, no. I choose myself which airline I fly. My employer gives rules, but does not choose the airline. I do, and 95% of the time I choose AY. The only case I don’t do it is if the price is so much higher that I can’t justify it.