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Thread: Unable to change corporate / third party issued reservations via UA.com
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Old Sep 28, 2019 | 7:35 am
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cfischer
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Originally Posted by Howard
It looks like united.com has implemented a new restriction. Tickets issued by travel agents cannot be changed on united.com. This restriction is new, since I've been able to change these tickets before. Here's the message:
This started about a month ago. Very annoying when e.g. trying to upgrade. They can do it over the phone.

I found that the app still works on most cases but YMMV.
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