Originally Posted by
percysmith
Since the missus is not smartgate-eligible, I took the opportunity to quiz the INZ officer:
"I've a mate joining us in a couple of days. He's leaving on the 30th of September from the US and arriving here on 2 October. Does he need a ETA?"
"Does"
"Oh okay. We got confused that the govt.nz website says departure date and INZ site says arrival day"
"Is by arrival date. We know the sites are a little confusing"
The INZ officer's badge only has her identity number, I didn't get a name.
Originally Posted by
Mwenenzi
In my opinion the NZeTA applies for people arriving from 0:01 01 Oct 2019. That is when the new law will apply. The NZ Government text about 'leaving from" are IMHO just very poor text by some government muppet. Especially for flights from USA where you can skip a complete calendar day, due to crossing the international date line. That text will cause problems.
Will be fun & games a for people flights arriving up to 23:59 30 Sept / from 00:01 01 October.
I often take a flight to NZ that has a scheduled arrival of 23:55. I can be through the immigration e-gates before or after midnight depending on if the flight is early, on time or late.
Thank you so much for all the replies and a big thank you to percysmith for asking the NZ immigration officer for me!

I just arrived in Asia a few hours ago and had resigned myself to applying for the ETAs tomorrow because I hadn't received an email response from NZ immigration and the NZ embassy in the US was clueless; Percysmith's information only further validates the need for an ETA. Thanks again everyone for all the help!