Originally Posted by
Howard
It looks like united.com has implemented a new restriction. Tickets issued by travel agents cannot be changed on united.com. This restriction is new, since I've been able to change these tickets before. Here's the message:

+1
Definitely new. I noticed it a few days ago on a J class ticket issued through a TA.
Wasn't able to cancel on UA.com
Something I was able to do a few weeks ago.