Originally Posted by
iahphx
There's definitely a huge problem with Piedmont today, while the rest of the AA operation runs like clockwork -- as it has been doing for several weeks now. As we all know, bad stuff sometimes happens in the complicated world of commercial aviation. Why do you think it's an "IT mistake" by AA? You say you were told it's a "fiber cut." I'm guessing AA didn't cut that fiber?
My comment was about the IT status relating to posting cancelations - perhaps it's not IT but operations. Why does the time of departure have to pass before they'll even post a delay when it's clear there is no plane present. I'm not disputing the information given about the fiber. I just wanted to rebook and was unable to.