Originally Posted by Concerto

I was surprised a thread about Thomas Cook’s difficulties hadn’t been started before.. I guess I should have started one! I was getting newsfeeds all weekend about the probability Thomas Cook wouldn’t make it to Monday. With this and Monarch a couple of years ago, the last icon of travel from my youth has disappeared.

We can’t blame the old fashioned bricks and mortar travel agent model for this, it worked for a good number of years since the turn of the century. Many travel agents have done a smart job of reinventing themselves for this new age. The real issue here is total managerial incompetence, the hallmark of everything these days because top jobs seem to be awarded in unclear and dishonest ways. A couple of BBC links, apologies if already provided. The second one is quite interesting because it provides a potted history of the company:

https://www.bbc.com/news/business-49791249

https://www.bbc.com/news/business-49789073

Originally Posted by synergistic

Oof. Have (had) PE tickets booked for 6 October to get us home from Europe. Chase benefits claiming that they changed their terms in August, removing supplier insolvency from the list of covered issues. Too tired to figure anything else out, but it does appear that the only flights that will be operating will be getting folks back to the UK, and we'll need to make other arrangements. So it goes...