FlyerTalk Forums - View Single Post - Can AA disclose easily understandable fare rules
Old Sep 22, 2019, 6:06 am
  #12  
Often1
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Originally Posted by Antarius
But that's like saying that you go to the gas station and have 45 nozzles and a binder explaining exactly what components need to be mixed in what order to make 93 octane petrol. Yes, it is doable, but a ludicrous expectation.

I booked a CX J flight and it spells out the fee for no show, canceling, changes etc. In a neat email. QR, same thing. AA and the US3 can easily do the same. They choose not to, the same way that paper vouchers are still a thing - make things painful enough and you can extract some extra revenue.
Analogies never work.

OP is not at a gas station with 45 nozzles. He is at his laptop looking at potential journeys and wants to know a specific fact, e.g. whether a ticket will be refundable and, if so, on what terms.

The next person is sitting at their laptop and wants to know whether two fares are combinable and, if so, on what terms. And, a third person wants to know if a stopover or open jaw is permitted.

What OP is complaining about is that carriers have responded to consumer demand by providing fully refundable and refundable with penalty fares. The former are, as the term implies, fully refundable down to the last center. The latter are refundable, but with a penalty.

If this stuff is unimportant, just click the "I Accept" button/box and move on. If it is significant to you, then read it. Carefully, as it matters.
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