FlyerTalk Forums - View Single Post - 1st time on ANA: expectations for domestic flight
Old Sep 18, 2019, 9:55 pm
  #12  
ETHFlyer
 
Join Date: Oct 2017
Location: YVR/HND/NRT/HKG
Programs: ANA Diamond
Posts: 228
Originally Posted by The Situation
Thought I should update my experience. Yes, my business class style lie flat seat stuck so very happy about that! Loved the cameras mounted outside the a/c that you could watch while taxiing and in flight. There was no snack service but they did provide a complimentary glass of coffee/tea (I ate prior to the flight). Checkin was surprisingly difficult. After the kiosk could not find my reservation, I assumed handing over my passport to an agent or providing my PNR would be helpful, but neither were. They need to look you up by either confirmation # or seat assignment. Overall, a good experience for a short flight.
I once flew that route and had booked a Premium Class ticket. Of course there was an equipment change and I got handed an envelope with cash in it and a ticket that didn't work. Glad to hear your experience was better than mine.
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