FlyerTalk Forums - View Single Post - Jetblue: Great Airline. Horrible Website!
Old Sep 18, 2019, 7:34 pm
  #8  
ACCDraw
 
Join Date: Feb 2013
Location: AZ
Programs: DL, AA
Posts: 359
9/18/2019 - spent 2 hrs trying to get simple reservation, many iterations (website platforms),
each one unique in it’s incoherence.
And horribly S.L.O.W...

Website/App told me to call jetBlue - “problem with internet”
Called as instructed.
Call-que was 30” and extra $25 (even though website TOLD me to make reservation via phone).

Gave up. Got simple reservation on another airline for $20 more.
Not sure there’s any love left for jetBlue

If I can get on aircraft, it’s an enjoyable flight.

Is JetBlue aware of horrible website?
Does Jet Blue read flyertalk?

Last edited by ACCDraw; Sep 18, 2019 at 7:41 pm
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