FlyerTalk Forums - View Single Post - AA / aa.com Losing Known Traveler / KTN# in individual trip issues
Old Sep 6, 2019, 9:39 pm
  #34  
estnet
 
Join Date: Dec 2000
Location: bay area, ca
Programs: UA plat, , aa plat, marriott LT titanium
Posts: 4,833
Originally Posted by Dr. HFH
I think that your thread title is unfair. It implies that AA did something with the purpose of deleting your number; and you have no information to that effect. Wait until you find out what happened before you assign blame.
Not assigning any blame - and no one at AA has a clue how this could have happened or why.
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