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Thread: How to properly put award redemption stay in family member's name (I'm not staying)
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Old Sep 6, 2019, 5:19 pm
  #5  
TA
 
Join Date: Nov 1999
Location: if it's Thursday, this must be Belgium
Programs: UA 1K MM
Posts: 6,484
Originally Posted by jrich7970
... I just call customer service now. I haven't had a problem, but, it wouldn't surprise me that some day I might get someone who doesn't know the policy again. In that case I would just hang up and call again.
Do you call SPG/Marriott central customer service? Or the actual hotel? For hotels overseas, it's a little annoying if you have to do the 2nd.
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