Originally Posted by
worldclubber
They want to apologise for the flight hat had been cancelled, no doubt!
Also explains the zero exclamation marks! Good news, no other cancelled flights!
(I also get exclamation marks on all flights when one gets cancelled ...)
This is what I think as well. But
- They shouldn't "apologize in advance" in this case.
- LH customer service should have been able to tell me which flight is cancelled.