Laptop written off when passenger reclined his seat.
While travelling economy long haul, I was working with my laptop on the tray table.
An hour later the passenger in front reclined his seat and the screen of my laptop became wedged between the tray table recess in the back of the seat and the tray table.
The passenger in front wearing large headphones couldn't hear my request to stop pushing his seat back, then forced his seat back to the extent, my laptop screen shattered.
I called cabin crew and the passenger, without taking off his headphones, was unconcerned about the damage he caused and more interested in his rights to recline his seat.
The crew denied my request for the passengers name and address, nor would they confirm whether the seat number is his assigned one.
The crew moved me to another seat for the rest of the flight, but my laptop is a write-off.
My travel insurance refuses to pay because the damage was deliberate.
Does anyone know what remedies I have? And from where?