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Old Sep 2, 19, 3:13 pm
  #10  
irishguy28
FlyerTalk Evangelist
 
Join Date: Mar 2008
Location: Netherlands
Programs: Platinum: KL Gold: A3 Rust: BA
Posts: 25,301
Originally Posted by The doomed View Post
Ouch! How many FB mikes did you get for that complaint?
No mikes, no miles, but the experience left me with a fear of even looking at the price to change a flight in future.

They had no explanation as to why the system, seemingly autonomously and randomly, processed the flight change and charged my card, about 3 weeks after I had last queried the system for a change.

Perhaps it's not such a great idea to keep card numbers stored in your AF/KL account after all!
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Last edited by irishguy28; Sep 2, 19 at 3:24 pm
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