EK Flight delay, need info on potential next steps
Just wanted to check with regulars here whether in situation of a technical delay, does EK allow passengers to book hotels themselves and then claim it back or have to let the gate agent do that.
Also, does EK automatically rebook flights and gets updated in app or have to get that done from the gate agent before leaving the airport ?
My current flight has turned back to LGW, the engineers trying to fix the issue, but in case it doesn't happen just trying to arm myself with Emirates process