Suspended
Join Date: Jan 2015
Location: Bregenz, Austria
Programs: AA, BAEC, Alaska, Flying Blue, United, IHG, Hilton
Posts: 2,950
I fail to see how smoking on a balcony can create $560 worth of cleaning expenses. I would simply run a chargeback and challenge the property to produce evidence of that additional expenditure.
Of course, the long term remedy is for the OP's party to vote with their feet and move their business to properties where they are going to be made more welcome. See FT's Smoking Lounge for details.