FlyerTalk Forums - View Single Post - Cancellation fee- do I have any recourse?
Old Aug 28, 2019 | 2:47 pm
  #33  
margarita girl
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Originally Posted by sabre31_98
A lot of feedback here. To close this up I ended up just cancelling, willing to pocket the fee and withdrew my request with Bonvoy. They confirmed they would take no action on my behalf but someone clearly followed it up. The hotel contacted me today and informed me that they did in fact reverse the charge.
I’m glad it worked out for you, but you you disregarded 2 very good suggestions.

1) Call the hotel directly.
2) Modify your reservation to beyond the 7 day cancellation window, and then cancel at no cost.

This is FT. You have questions, we have answers!
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