The Strand Yangon

I think the Strand is a wonderfully done restoration that is coasting on its reputation as the previous only true luxury option in Yangon and being a famous colonial era SE original luxe hotel. There were two service complaints where they strongly disagreed that nothing was wrong and made it seem like I should just accept what was given. Middle management evaded responsibility and senior management didn't seem to care about these lapses. I felt this was unbecoming of a luxury hotel to argue about a burger's temperature and quality of a massage. Most luxury hotels in this forum will try to please the guest and not quibble over re-doing a burger or giving the kind of massage I wanted. I offered to even pay extra for the Signature Strand massage but the therapist insisted she could only do a back massage.

They reluctantly re-did the burger to medium rare (it was dry and hard) and reluctantly offered a makeup for a massage type that I never wanted in the first place.

edit: Thida, the guest relations manager took care of the massage issue and gave us 60 min Signature Strand massages done by the Spa manager and supervisor. 100% better than the first time around. To be nitpicky, they could have waived the upcharge for 60 to 90 minutes but I felt it better to do the original 90 mins than an abbreviated one.

The rooms are all suites and tastefully decorated with rare very high ceilings.

Every floor has a butler desk and every suite attended by one. They will do any pressings you want and fetch any amenities you need. They will even unpack and pack if you like. We didn't have much for our butler to do.








I think their swimming pool was poorly conceived because you're visible to the surrounding 5 storey apartments and buildings. They could also afford to have a lifeguard on duty and have the tables and loungers set up to make it more welcoming to guests.



The spa is a small facility with only 2 treatment rooms . No saunas, jacuzzis or even a changing room facilities (this was a letdown). The rooms were beautifully decorated with flower petals.
English communication was a problem in the spa and it shouldn't be.




Spa treatment room shower pressure and temperatures were horrible. Recommend showeringin your room.



The gym was definitely an afterthought.