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Thread: Award Tix and Switch from BA to AA - fees refund?
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Old Aug 23, 2019, 1:28 pm
  #8  
enpremiere
 
Join Date: Aug 2015
Location: The FT AA forum, until it no longer wants me.
Programs: CK or bust
Posts: 1,913
Originally Posted by holocker
The agent did open revenue space on an AA flight for an award ticket I actually did ask to be switched to the BA SAN-LHR nonstop but the agent said could not do that.

I paid taxes/surcharges of $646.40 for the original ticket.
When I go online to book an AA Business Saver Ticket from SAN-LHR I see taxes of $5.60 per ticket (By the way the only date till the end of the year with an AA Business Saver ticket SAN-LHR is Nov 19)
When I go online to book a Business Ticket from LHR-NCE I see taxes and surcharges of $56.40 per ticket.
I have about a 6-hour layover in LHR.

If I am correct in my math I should be owed a refund of $584.40 per ticket? ($646.40-$5.60-$56.40) OR should I be getting the whole $600 Carrier Imposed Fees back I see on the original ticket?

Does anyone know a direct phone number for the refund department?
Just call reservations and they'll get a recalculation of the fees and initiate the refund process.
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