Originally Posted by
FU24
I did this and noticed I was now no1 on PP upgrade list and no 3 on Polaris waitlist behind 2 people I was ahead of on the PP waitlist..More waiting... Finally after 1 hour of the call I was advised. "dont wait any longer. We will call you".
There are obviously some glitches in UA's upgrade software.
There are likely some glitches in UA's upgrade software, but these aren't them.
First of all, the agent was correct that your ticket needed to be in sync before you could be on the waitlist. It wasn't true that you needed to go to the airport, though, as you found out.
That said, the cleared list is alphabetical. The fact that you're first on it is merely a function of your last name. (FYI: OP is talking about UA 916, AKL-SFO)
For a while -- and possibly still today -- people who paid for Premium Plus R class (deep discount PE) have been erroneously showing as cleared upgrades.. so it might even be that ING, D and ING, W are paid PE customers. It's also possible that they're 1K passengers on a V+ fare.