Originally Posted by
kale73
reminiscent of Microsoft’s “Clippy”.
"I think you're trying to get a ticket reissued. Would you like help with that?"
But back on topic: yes, it would be great if the domain that this runs off of (if not united.com; I haven't checked) is whitelisted for free access on UA inflight wifi. It would be great to have a text-based way to solve problems while in the air (without paying for wifi service).