FlyerTalk Forums - View Single Post - Finally! United.com "Chat with us" option plus NEW SMS option
Thread: Finally! United.com "Chat with us" option plus NEW SMS option
View Single Post
Old Aug 20, 2019 | 4:51 pm
  #3  
mr8
10 Countries Visited20 Countries Visited30 Countries Visited5 Years on Site
 
Join Date: Jul 2016
Programs: UA1K | *A Gold
Posts: 767
Originally Posted by WineCountryUA
Looks like a virtrual chat, not a live person -- is there a way to get a real human?

or is Alex back?
That's what I thought at first or that they would just tell me to call, but It is a live person and I was able to get my issue resolved completely over chat.
I was connected to Mailyn D., but scrolled up to the top for the screenshot. Those are just the options like the phone system.
mr8 is offline  
Reply