AC made the choice to remove them from the original flight. Both AC's explanation and the passengers' explanation suggest that they weren't violent or so obnoxious that carrying them back the next day, when cooler heads prevailed, wasn't the best option. If they wanted to ban them, regardless of whether it was an overreaction, they needed to do so after getting them home.
Originally Posted by
RangerNS
Is that true if one is kicked off "for cause"?
"For cause" is still AC's choice, and they still have a contract to carry them.
Originally Posted by
JustSomeGuy1978
And so the story morphs. Did AC staff overreact? Yuuup! But I stand by my opinion. Had she a) dealt with her assigned seat which was occupied at the time she found it occupied or b) given up the seat and asked the FA to assist her with finding her an empty seat she probably flies home that day.
Victim blaming is so fashionable on this forum.