Originally Posted by
Kacee
Sounds like this was a "voluntary" re-route. I had that done at GUA many years ago while standing in line for check-in, but it was to an AA flight that got me home faster.
This. UA will claim he was given an alternate option and accepted it. Still treachery, though.
OP, send me the video and I'll put it up on my blog...tens of thousands will see it. If UA is playing games like this, they should be called out for it.